Performance Removal Membership — Reputation Resolutions

Why this exists

You've been asked to pay for an attempt. We'd rather bill you for a result.

Every quote in this industry looks the same: a large number, due upfront, with the outcome entirely on your side of the table. Here's what changes when the incentives are aligned.

The traditional model

Pay first. Hope second.

✕ $2,500–$10,000+ per review, due upfront
✕ Paid in full before a single result exists
✕ No refund if the removal is denied
✕ No refund if it reappears a month later
✕ Monitoring, if any, is a separate invoice
✕ Their revenue is booked whether or not it worked

You are buying effort — and carrying all of the risk.

Performance Removal

Pay for what's actually gone.

✓ $295 to begin — the only upfront cost
✓ $79/month, billed only while the review is down
✓ Billing stops the moment it reappears
✓ Continuous monitoring included, not extra
✓ Complimentary reassessment and re-attempt where viable
✓ Our revenue depends on the result holding

You are buying an outcome you can verify every single month.

How the membership works

Four steps. One upfront cost. No surprises.

Free assessment

We evaluate the review against the platform's own published policies and tell you honestly whether it's a genuine candidate for removal — and what the realistic timeline looks like.

$0 · No obligation

We build and file

If it qualifies, $295 covers the case build and the removal filing: the evidence package, the policy grounds, and the submission itself. This is the only upfront cost you will ever see.

$295 one-time

It comes down

We confirm the removal and notify you the same day. Your 12-month Performance Period begins on the removal date — and continuous monitoring starts immediately.

Performance period starts

You pay while it's gone

Every month the review stays down, you're billed $79. Every month it's visible, you're not billed at all. Twelve months of that, and the membership simply ends.

$79 / month removed

The question everyone asks

"What happens if it comes back?"

Reviews can return. Any firm that tells you otherwise is selling you a guarantee they cannot honor. Here is exactly what happens the day one does — in writing, before you spend a dollar.

Your billing stops immediately.

You never pay a performance fee for a review that is visible. Not a prorated fee, not a reduced fee — nothing. The month it reappears is the month the invoicing ends.

We tell you — usually before you notice.

Continuous monitoring is part of the membership, not a bolt-on. Catching a returned review is our job, not something you should discover on a Tuesday from a customer. You'll hear it from us first.

You get a complimentary reassessment.

We determine why it returned, whether it still violates the platform's policies, and whether another removal is genuinely viable. That analysis costs you nothing and comes with a straight answer either way.

Where it's viable, we make another attempt.

Included in your membership at no additional cost. We are promising you the attempt — a second, fully-built case — not the platform's decision. Nobody controls that, and we won't pretend to.

The clock does not restart.

Your Performance Period still ends twelve months from the original removal date. If we remove it again in month seven, you pay months seven through twelve and the membership closes on schedule. Your total exposure never grows.

Straight answers

What we promise — and what we deliberately don't.

Read both columns. The second one is the reason you can trust the first.

What we promise

A rigorous, policy-grounded removal attempt built by people who do this every day
Continuous monitoring for the full 12-month Performance Period
Billing that stops the moment the review returns — automatically, without you asking
Proactive notification if it does return
A complimentary reassessment of why it came back and whether it can go again
One further removal attempt where it remains viable, at no extra cost
A total cost that is capped, predictable, and printed on this page

What we don't promise

That Google, Yelp, or any platform will rule in your favor — their decision is theirs
That a removed review can never, under any circumstance, return
That we will keep filing indefinitely until it's gone
A permanence guarantee. Nobody honest can give you one
A refund of the $295 — it covers work genuinely performed on your case
That every review qualifies. Some don't, and we'll tell you before you pay

Anyone who guarantees permanence is either misinformed or selling you something they can't deliver. We'd rather be the firm that stops charging you than the firm that keeps your money.

Objection handling

The questions you're about to ask.

What happens if the review comes back?

Your performance billing stops immediately — you never pay for a month the review is visible. We reassess it at no charge to determine why it returned and whether it still qualifies. Where another attempt is viable, we make one, included in your membership. If we remove it again, billing resumes for the remainder of the original 12-month period. If we can't, billing stays stopped and you owe nothing further.

In short"If the review returns during your 12-month Performance Period, we stop charging the monthly performance fee. We'll reassess the review and, where appropriate, make another removal attempt — but we cannot guarantee it will be successfully removed again. If it is removed again, performance billing resumes for the remainder of the original 12-month period."

Why not just charge me once and be done with it?

Because a single upfront fee pays us the same whether the review stays down for ten years or ten days. The monthly structure is what keeps our interests attached to yours for the full year — we're the ones monitoring it, and we're the ones who lose revenue the day it reappears. That's not a billing preference. That's the entire point of the model.

What if it comes back in month 11 — do I get anything?

You'd have paid ten months, and month eleven onward stops. You still get the complimentary reassessment and, if it's viable, another attempt. If we get it back down in month twelve, you'd owe one more $79 payment and the membership closes. The clock never restarts, so a late return simply means you paid less.

What happens when the 12 months are up?

The membership ends. Billing ends. There is no auto-renewal, no rollover, and no charge that appears in month thirteen. If you want continued monitoring beyond the Performance Period, that's a separate conversation you choose to have — never something that happens automatically.

Can you guarantee the review will be removed?

No — and you should be cautious of anyone who says yes. The platforms make the final call, and no vendor has a switch that overrides them. What we can tell you is whether your review genuinely violates the platform's published policies, which is the single biggest predictor of a successful removal. That's what the free consultation determines, before you've spent anything.

How long does a removal take?

It depends entirely on the platform and the grounds we're filing on — some move in days, others take considerably longer. Rather than quote you an average that may not apply to your case, your assessment will give you a realistic window for your review, and you'll have that before you're asked to pay anything.

Is the $295 refundable?

No, because it covers work actually performed — the evidence package, the policy analysis, and the filing itself. That's precisely why we only accept it when we believe the review is a legitimate candidate. If the assessment says it isn't, we tell you and there's nothing to refund.

I have several reviews. How does that work?

Each review is assessed and filed on its own merits and carries its own membership — $295 to begin and $79/month while that specific review is down. That means if three come down and one returns, you're paying for two, not three. Use the calculator above to model your exact situation.

If the review comes back, you stop paying.